Shipping policy

 

Shipping Costs: 

Shipping costs vary depending on the shipping method you choose and the size and weight of your order.

Free shipping is offered for orders over $200. This will be automatically calculated at check out.

Processing Time: 

Once you place your order, we strive to have it processed and packed within 2 business days. Please note that this does not include weekends or holidays.

Estimated Delivery Time: 3-10 business days.

Once your order is shipped, the estimated delivery time is 3-10 business days for standard shipping, 1 - 2 business days for express shipping, etc. Please note that these are estimates, and actual delivery times may vary. 

International Shipping: 

International shipping costs and delivery times vary by location. Please note that free shipping over $100 does not apply to international orders and customers are responsible for any customs fees or taxes.

Tracking: 

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.

Returns & Refunds: 

If you're not completely satisfied with your purchase, please see our Returns and Refunds Policy for details on how to return an item.

Contact Us: 

If you have any questions about our shipping policy, please don't hesitate to contact us at info@octolearn.com.au.